Terms & Conditions

SHIPPING POLICY & TRACKING

  • In Stock items are shipped within 24 hours from completed payment;
  • By order items are shipped within 5-7 business days from factory;
  • All parcels are shipped till 03:00 PM (Vilnius GMT+2 timezone);
  • Parcels aren’t shipped on weekends/bank holidays;
  • Once the package is sent, you will receive an email with tracking number;
  • You may track your package on  Post service” .

DOMESTIC SHIPPING POLICY (European countries)

  • Orders from European countries will be shipped by the Lithuanian post service within 24 hours, it takes up to 7-14 business days to receive package – 8.00
  • Latvia, Estonia can choose shipping by Omniva terminals, it takes up to 4-7 business days to receive package – 10.00
  • Latvia, Estonia can choose shipping by Bus, it takes up to 1-2 business days to receive package – 20.00
  • UK can choose shipping by Bus, it takes 2-3 business days to receive package – 33.00
  • You may track your package on “Omniva tracking”
  • Shipping by DPD couriers takes up to 4-7 business days to receive package – 30.00
  • You may track your package on “DPD tracking”

INTERNATIONAL  SHIPPING POLICY (Worldwide) 

  • International orders, will be shipped by post service within 24 hours, it takes up to 10-14 business days to receive package – 10.00
  • You may track your package on  Lithuanian post service“ .
  • Delivery by DHL, TNT express takes up to 3-4 business days to receive package – from 40 to 100.00 (Up to 5 kg of items included, Contact us with your specific zip code and if its possible we can change price)
  • You may track your DHL package on DHL Express tracking” .
  • You may track your TNT package on TNT express tracking” .

PAYMENT POLICY

Bank account– Payments through bank transfer.

Paysera – Payments through Paysera linked to different banks, credit cards, debit cards & many more options.

Paypal – Payments through PayPal account.

Western Union – Payments through Western Union bank system.

REFUND POLICY

  • If you are not satisfied with the quality of our product, issues shall be contacted to us on the same day of receiving the devices;
  • Return period is 14 days from receiving the item. Beyond those days, devices can no longer be returned;
  • If you have any questions please send us an email at “info@autodiagnosticsolutions.com” and tell us the reason of your dissatisfaction;
  • We take responsibility to replace or refund fully if any of the accepted order lacks or that it doesn’t fit our description in the website;
  • Returning fees are paid by the customer.

PRIVACY POLICY

      • Your personal data and information that have been inputted in the website are all secured and protected;
      • We are a secured website that has been certified and registered;
      • As the website address appears to have a https link this proves its security.